Protect yourself from fraud
General Fraud Protection
American Bank is a local community bank serving local communities. Our employees take pride in our customers and getting to know them by name.
If you receive a phone call from a person representing themselves as an American Bank employee, please remember the employee will not ask for your account numbers, Social Security or Tax Identification numbers, or other personal identifying information by phone. If a call seems suspicious or the caller asks you for such information, please hang up and contact American Bank at the number listed in your local directory or via our Contact Us webpage. We are here to help!
Know the Red Flags of Fraud/Scams:
- You are contacted unexpectedly and asked to provide personal or account information. American Bank will never ask for that information.
- You are being pressured to act immediately by manipulating your emotions. Scammers will often pose as an employee from American Bank and tell you a problem needs to be resolved immediately.
- You will be asked to conduct a transaction in an unusual way, such as with gift cards, bitcoin, a digital wallet, pre-paid cards, postal money orders, or electronic services, such as Western Union.
- You are asked to provide account identifying information such as PIN numbers, passcodes, or Two-Factor Authentication codes.
- You are offered a free product or quick income opportunities.
Additional information about types of fraud and scams can be obtained at the links below: