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Equifax Data Breach Information 

In September 2017 Equifax (one of the three nationwide credit-reporting companies) revealed a data breach that they projected could impact over 143 million consumers. While this was not a breach at American Bank, we want to share information to ensure you are aware of this issue and a few things you can do to protect your information. Remember, at American Bank the security of your accounts and information is a top priority.

Want more information regarding the Equifax breach?

Visit the Federal Trade Commission’s website to learn more and to find out if you were impacted. Some of the information that may have been leaked includes:

  • Consumer Names
  • Social Security Numbers
  • Birthdates
  • Addresses
  • Driver’s License Numbers

Here are a few things you can do to protect your information:

Check your credit reports:

Equifax recommends you remain vigilant for incidents of fraud and identity theft by reviewing account statements and monitoring your credit reports. You may obtain a free copy of your credit report from each company listed below once every 12 months by requesting your report online at www.annualcreditreport.com, calling toll-free 1-877-322-8228, or mailing an Annual Credit Report Request Form (available at www.annualcreditreport.com) to: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA, 30348-5281. You may also purchase a copy of your credit report by contacting any of the credit reporting agencies below:

Equifax                                             Experian                                TransUnion
PO Box 740241                                PO Box 9554                        PO Box 2000
Atlanta, GA 30374                            Allen, TX 75013                   Chester, PA 19016
www.equifax.com                            www.experian.com               www.transunion.com
888-766-0008                                   888-397-3742                       800-680-7289

If you believe you are the victim of identity theft, you should contact the proper law enforcement authorities, including local law enforcement, and you should consider contacting your state attorney general and/or the Federal Trade Commission (“FTC”). https://identitytheft.gov/  You also may contact the FTC to obtain additional information about avoiding identity theft. https://www.consumer.ftc.gov/features/feature-0014-identity-theft

Consider placing a “credit freeze” or a “fraud alert” on your credit report:

For more information regarding a “credit freeze” or a “fraud alert” please follow the links to the Federal Trade Commission’s Frequently Asked Questions on the topics.

            Credit Freeze

            Fraud Alert

Monitor your bank accounts and credit card transactions:

Remember to review account activities regularly for both bank and credit card accounts. This will help detect any unauthorized transactions. This can be done by reviewing your online banking platforms or by watching your monthly bank/credit card statements. If something looks suspicious on your American Bank bank account, please reach out to us at (800) 255-7911. Should you find suspicious activity on a non-American Bank account, reach out to the specific financial institution or credit card company to resolve the issue.

Sign up for American Bank’s free account monitoring products:

American Bank offers Online Banking Alerts and SMSGuardian for your bank accounts and debit cards that will send text or email notifications for certain account balance changes  or events. Online banking alerts can be managed by accessing our website’s online banking login screen. Once logged in, select “options” followed by “alerts.” This takes you to a screen that allows you to view, edit, and add alerts for various account activities.

SMSGuardian is an anti-fraud text alert notification service for your debit cards that sends transaction text alerts directly to your mobile phone. This assists in identifying and stopping fraudulent activity immediately. Sign up for SMSGuardian from the American Bank website.

If you have any additional questions, feel free to contact us at (800) 255-7911.

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